Our services
Claims Management
Once a claim is open, the cost trajectory is largely set by what happens in the first few weeks. Our Claims Management practice combines early triage of complex and high-risk claims with rigorous case review of static and long-tail claims, so nothing is left to drift. We engage actively with insurance agents, treating practitioners and your internal stakeholders to bring about timely, well-evidenced closures and to keep your WorkCover premium under control.
What we deliver
Astute Health’s Claims Management services ensure the lowest possible cost and duration of a claim. We specialise in identifying complex and high-risk claims at an early stage. Our case review system ensures that all claims, including static claims, are carefully analysed to bring about timely closures.
Specialist interventions
- • Claims compliance and administration.
- • WorkCover Premium analysis.
- • Claims management reviews.
- • Insurance agent reviews.
- • Statistical claims analysis & reporting.
- • Strategic planning advice.
- • Early complex claim identification.
- • Long-term claim resolution.
- • Claims management systems reviews.
Other services
Injury Prevention
Astute Health’s Injury Prevention services provide a range of interventions to effectively reduce the occurrence of preventable workplace injuries, potentially saving hundreds of thousands of dollars in lost time wages and additional expenses such as medical, claims, rehabilitation and premium costs.
Read more →Work Sustainability
Many common workplace injuries occur as a direct result of reduced physiological and/or psychological resilience. Astute Health's Work Sustainability services provide interventions to develop well-balanced, resilient employees who have an increased capacity to sustain their vocational requirements and avoid time off work due to injury and ill health.
Read more →Early Intervention
Early Intervention strategies are the most effective way to reduce WorkCover claims frequency rates. Astute Health’s Early Intervention services provide assistance to employees before pain or discomfort results in a lost time injury and gives them an alternative means of seeking support in place of lodging a WorkCover claim.
Read more →Return to Work
Astute Health’s Return to Work services provide strategic interventions that mitigate claims costs and improve return to work outcomes by minimising time lost due to injuries. We specialise in identifying and providing solutions to Return to Work barriers to prevent injuries from developing into costly long-term claims.
Read more →